SHIPPING INFO

Shipping Policies for Alcohol Beverages

We do not ship alcohol of any kind.

Shipping Policies for Party and Paper Items

The Party Source currently ships Party and Paper items to all fifty states. We charge a flat rate of $12.50 for shipping for the 48 contiguous states. Additional shipping charges will apply for customers in Alaska and Hawaii.

Shipping Policies for Cigars

The Party Source currently ships cigars to all fifty states. We charge a flat rate for shipping cigars based on the number of boxes purchased in your order. Please refer to the list below for corresponding box counts and shipping prices.

1 to 4 Boxes $9.95
5 to 9 Boxes $10.95
10 to 14 Boxes $11.95
15 Boxes and over $12.95

Age Verification for Alcohol Beverages and Cigars

We do not sell alcohol beverages to anyone under 21 years of age. Upon account registration and at checkout you are required to verify that you are at least 21. By placing an order on The Party Source Express you are confirming that you are 21 years of age or older. For cigar customers, checking the age verification box affirms that you are at least 18 years of age or older.

Shipping Carriers

FedEx is our primary shipping carrier and UPS is our primary shipping carrier for cigars.

Shipping Options/Shipping Charges

Your choice of shipping options is presented at checkout. Shipping charges are based on package weight and destination, which are derived from the FedEx shipping calculator.

Adult Signature Required

Our shipping carrier requires adult signature upon delivery.

Shipment Tracking

Once your order is processed we will send an order tracking number to the email address provided in your account from which you can check the status of your order.

Damaged Shipments

Once you have placed your order, all sales are final and non-refundable.

Incorrect Shipments

In the rare case that an order is shipped incorrectly, please call us toll free at 1-866-782-4427. We will make it right!

Order Fulfillment

Prompt, accurate order fulfillment deserves and receives the highest attention at The Party Source. We do our best to process and prepare your order for shipping immediately following receipt. As a general rule of thumb, orders received before 12:00pm EST Monday through Friday are shipped same day. Orders received after 12:00pm EST Monday through Friday are shipped the next business day.

Out of Stock

Our product inventory is updated every hour. Should a product selection be out of stock at the time of your online order, we will immediately contact you via the email or phone provided in your account to inform you and ask how you would like to proceed.

Order Cancellation

Your Party Source Express order is immediately processed by our system. Should you elect to cancel your order, please call or email us immediately to request a cancellation. Once your order is shipped, we cannot cancel your order and no refunds will be provided.

Help Links

>>> FAQ/Party Source Express Help

>>> In-Store Pickup Info

>>> Case Discounts

>>> Contact Us